Privacy Policy
Last Updated: May 1, 2026
Ainslie Greig
Website: ainsliegreig.com
1. Introduction
Ainslie Greig ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
We operate in accordance with the Personal Information Protection Act (BC PIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, and Canada's Anti-Spam Legislation (CASL).
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
- Contact information – name, email address, phone number, and mailing address provided through contact forms, booking forms, or intake questionnaires.
- Intake & coaching information – personal details, goals, business information and background, health background, or other information you share through intake forms or during coaching, mentorship, or intuitive sessions.
- Payment information – billing details such as name, address, and payment card information collected at the time of purchase. Payment transactions are processed by a third-party payment processor (e.g., Stripe, Kajabi, or PayPal) and we do not store full payment card details on our servers.
- Email & newsletter sign-ups – your name and email address when you subscribe to our mailing list or download a resource.
2.2 Information Collected Automatically
- Website analytics – when you visit our website, we may collect information such as your IP address, browser type, pages visited, time spent on pages, and referring URLs through tools such as Google Analytics.
- Cookies and similar technologies – our website may use cookies and similar tracking technologies to enhance your experience and gather usage data. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly as a result.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide, manage, and deliver coaching services, programs, courses, and memberships you have purchased or enrolled in;
- To process payments and send receipts or invoices;
- To respond to inquiries, questions, and support requests;
- To send you booking confirmations, session reminders, and service-related communications;
- To send newsletters, promotional content, or updates — only with your consent and in compliance with CASL;
- To improve our website, services, and user experience using analytics data;
- To comply with legal obligations.
We will not use your personal information for purposes other than those listed above without first obtaining your consent.
4. Email Communications & CASL Compliance
We comply with Canada's Anti-Spam Legislation (CASL). We will only send commercial electronic messages (such as newsletters or promotional emails) to individuals who have provided express or implied consent.
Every marketing email we send will include:
- A clear identification of Ainslie Greig as the sender;
- Our contact information;
- A simple, no-cost unsubscribe mechanism.
You may withdraw your consent and unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at ainslie@ainsliegreig.com. Unsubscribe requests will be processed within 10 business days.
Transactional emails (e.g., booking confirmations, receipts, session reminders) are not marketing messages and will be sent regardless of your marketing preferences.
5. Cookies & Analytics
Our website uses Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymized data such as page views, session duration, and device type. This information helps us improve our content and user experience.
Google Analytics data is processed and stored by Google in accordance with their own privacy policy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.
We may also use cookies for:
- Session management and website functionality;
- Remembering your preferences;
- Tracking referral sources for our own analytics.
You can control cookie preferences through your browser settings.
6. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers – trusted third-party vendors who assist in operating our website or delivering our services (e.g., payment processors, email marketing platforms, booking software, course hosting platforms). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal requirements – where we are required by law, court order, or governmental authority to disclose information.
- Protection of rights – where disclosure is necessary to protect the rights, property, or safety of Ainslie Greig, our clients, or the public.
- With your consent – in any other circumstance where you have given us explicit permission to do so.
Where applicable, we will inform you before sharing your information with third parties.
7. Data Storage & Security
Your personal information is stored on secure servers. We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration.
Please be aware that no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Data may be stored or processed in Canada or in other countries by our third-party service providers (such as Google or email platforms). By using our services, you consent to your information being transferred and processed in these jurisdictions.
8. Retention of Personal Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, it is securely deleted or anonymized.
9. Your Rights
Under BC PIPA and applicable Canadian privacy law, you have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Withdraw consent for non-essential uses of your data at any time;
- Request deletion of your personal information, subject to legal and contractual obligations;
- File a complaint with the Office of the Information and Privacy Commissioner for BC if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us at ainslie@ainsliegreig.com. We will respond within 30 days.
10. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their personal information, please contact us and we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on our website with a revised "Last Updated" date. We encourage you to review this page periodically.
For significant changes, we will make reasonable efforts to notify you (e.g., via email or a notice on our website).
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Ainslie Greig Email: ainslie@ainsliegreig.com Website: ainsliegreig.comLocation: British Columbia, Canada
You also have the right to contact the Office of the Information and Privacy Commissioner for BC: Website: www.oipc.bc.ca Phone: 1-800-663-7867